![]() Customer reviews have cited the passion of the hosting company, saying that they felt appreciated and that their issues were a top priority. For those using WordPress to build sites, the WP Engine staff is particularly well versed in troubleshooting issues on the popular site building platform. Additionally, the easy migration process makes it simple to rehost your website on WP Engine.Ĭustomer support also shines at WP Engine. Many consumers have cited site speeds vastly improving after migrating to the company’s servers. WP Engine is known for providing some of the fastest hosting on the market. Since this is included within your domain hosting service, you can save tons of money every month. One of the greatest benefits of the WP Engine platform is their built-in backup and malware scan services. WP Engine – The Best for Business Sites on WordPress SiteGrounds is one of the only hosting companies that go above and beyond in trying to get their customers to spread the word, such as on our SiteGround reviews page, where we have hundreds of reviews. More technical issues can only be answered by ticket support, which takes longer than chat support.Once-in-awhile their support systems get overloaded with a long wait – but this is rare.Very friendly support with good English.Ticket system for complex issues, handled by higher-tier technical specialists.Chat support question answer in just minutes (often seconds).24/7 phone support – average wait time just 5 seconds.PC Mag said this about SiteGround: “you pay a bit more for a bit less in the way of technical features, but the solid security, customer service, and tutorials make this Web host extremely friendly for small businesses and new webmasters.” If you just want the overall best host for customer support – go with SiteGround. Now, this is just my own testing for now, but many will say the same. My own testing shows that they reply in under one minute on live chat, and under ten minutes when you post a ticket. In fact, their customer support times are the best in the business. I can't tell you the number of times I've had bonehead issues and they've helped me right away. This website is hosted on SiteGround because they're simply amazing. They're fast, polite, and go above and beyond to support you. ![]() SiteGround absolutely knocks it out of the park with their customer support. ![]()
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